Privacy Policy

1. Introduction

Trade Prime AI ("we", "us", or "our") is committed to protecting the privacy of visitors to our website and users of our services. This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit our website and our practices for collecting, using, maintaining, protecting, and disclosing that information.

By accessing or using our website, you agree to this Privacy Policy. If you do not agree with the terms of this policy, please do not access or use our website.

2. Information We Collect

We may collect several types of information from and about users of our website, including:

• Personal identification information — such as name, email address, telephone number, and postal address, when voluntarily submitted through a contact form, lead form, or similar means.
• Usage and technical data — such as IP address, browser type, device information, pages visited, referring URLs, and timestamps, typically collected automatically as you navigate the website.
• Communications — records of correspondence if you contact us directly, including the content of your messages and any attachments.

We do not knowingly collect sensitive personal information unless it is voluntarily provided by you and necessary for a specific purpose you have requested.

3. How We Collect Information

We collect information through the following methods:

• Direct interactions. Information you provide by filling out forms on our site, subscribing to communications, or corresponding with us by phone or email.
• Automated technologies. As you interact with our website, we may automatically collect technical data using cookies, server logs, and similar technologies. See Section 7 for more on cookies.
• Third parties. We may occasionally receive information about you from third-party service providers, such as analytics or hosting providers.

4. How We Use Your Information

We may use information that we collect about you or that you provide to us, including any personal information, to:

• Present our website and its content to you and operate core functionality.
• Respond to inquiries, provide requested information, and process any requests you submit through our forms.
• Improve our website, services, and user experience through aggregated or anonymized analysis.
• Communicate with you about updates, offers, or changes to our services, where you have consented to receive such communications.
• Comply with legal obligations, resolve disputes, and enforce our agreements.

5. Legal Basis for Processing

Where applicable data protection law requires a legal basis for processing personal information, we generally rely on one or more of the following: your consent, the necessity of processing to fulfill a request you have made, our legitimate interests in operating and improving our services, and compliance with legal obligations. Where we rely on consent, you may withdraw it at any time by contacting us.

6. Disclosure of Your Information

We do not sell personal information. We may disclose aggregated information about our users, and information that does not identify any individual, without restriction. We may disclose personal information that we collect or you provide as described in this policy:

• To service providers and contractors who perform functions on our behalf, such as hosting, analytics, or email delivery, under confidentiality obligations.
• To comply with any court order, law, or legal process, including responding to lawful requests from public authorities.
• To enforce or apply our terms of service and other agreements.
• If we believe disclosure is necessary to protect the rights, property, or safety of Trade Prime AI, our users, or others.
• In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business.

7. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to distinguish you from other users, remember your preferences, and understand how you use our site. Cookies are small data files placed on your device. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies.

If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

8. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When determining the appropriate retention period, we consider the amount, nature, and sensitivity of the information, and the purposes for which it was processed.

9. Data Security

We have implemented measures designed to secure your personal information from accidental loss and unauthorized access, use, alteration, and disclosure. However, the transmission of information via the internet is not completely secure, and we cannot guarantee the security of your personal information transmitted to our website. Any transmission of personal information is at your own risk.

10. Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your personal information, which may include the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information, subject to certain exceptions.
• Object to or restrict certain processing of your information.
• Request portability of information you have provided to us.
• Withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us using the details on our Contact page. We may need to verify your identity before responding to your request.

11. Third-Party Links

Our website may contain links to third-party websites and services that are not operated by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policy of every site you visit.

12. Children's Privacy

Our website and services are not intended for children, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us so that we can take appropriate action.

13. International Data Transfers

Your information, including personal information, may be transferred to, and maintained on, servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. If you are located outside the applicable jurisdiction and choose to provide information to us, please note that we may transfer your data as described in this policy.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised policy on this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

15. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please get in touch via our Contact page.